Since 2012, the plucky tire manufacturer have improved the quality and lifespan of their products time and again, earning themselves plenty of attention in the process. So these tires probably only have about 20,000-25000 miles on them and they are shot. I purchased (4) tires brand new from [redacted] on (10-21-14) for $684.14 total. This is what is causing his vibration. Tires have a warranty that will prorate credit in the event that a tire fails due to the manufacturing process. Regards. I feel that Hankook has committed fraud by sending me 2 emails leading me to believe my rebate would be forthcoming when in fact they secretly denied the claim hoping me (or another customer) might forget about it. Business The first claim was denied because I attached the wrong invoice. Three-quarters of Americans (74%) plan to travel for the holidays, however, they’re changing how and when they venture out. We have responded to the customer via email. I took more pictures following their instruction. They did not wear unevenly just wore out. I can provide evidence of the email I sent to verify it was in fact the same pictures. These increases will be effective March 1 and will vary across specific products by brand, Continental says. And its only getting worse. If you would like to choose one and make arrangements, I will make the time to accommodate so they can verify that the mechanical equipment is operating normally and not the source of the tire problems. These are 50,000 mile warranty tires. Review: [redacted] Regards. They have failed to make any attempt to identify the tire deficiencies to insure they are safe for my vehicle. Response: [A default letter is provided here which indicates your acceptance of the business's response. He was correct as they tread depth was at or very close to the tread wear indicators. I'm not comfortable putting that set of tires on my family vehicle. I am rejecting this response because:It still does not tell me what the company is prepared to do to rectify my specific problem. The tires wore excessively and were shot within 15 thousand miles. Today, I was notified it was denied due to multiple claims - even though my first claim was denied weeks ago. Response: This irregular wear voids the warranty on her tires. They refuse to help in any way. Hankook Car starting from 40.60 ₤ Car and save money with Tyres.id >(Date 10.01.2021). Now, I can see actually see cracks in between the treading and submitted it in a photo. Every single time [redacted] checks alignment and inspects the tires. I went back to the service center that the tires were originally purchased from and they got in contact with Hankook. Quality car tyres at seductive prices, from Tirendo These days, more and more British motorists favour all-weather versatility, and we provide a large selection of Hankook all-season tyres that ensure cold-weather safety and warm-weather durability. At that time I had them test my tread depth which was 5/32 and was told that a brand new Hankook Optimo starts with 10/32 tread depth so according to the dealer I shouldn't be having problems with traction on the road. The other plus which I'm taking in good faith as I've only had them for 3 … Business Hankook has been in communication with [redacted] and from the pictures she provided we determined 3 of tires had irregular mechanical wear. Hankook says it has produced a high performance tyre to suit the demands of premium SUVs without compromising comfort, noise or fuel economy. Response: 20,000 mile life is much too short for a tire that's supposed to last 60,000 miles.Desired Settlement: What I would like is that the car receive a new set of 4 tires at 1/3 the cost of new which seems to be about $130 each as only 1/3 of the life of these original equipment tires was used and that Hankook absorb the mounting and balancing of these tires before mounting. Business Review: I purchased through 4 “Ventus S1 noble^2” Hankook tires through [redacted] on July 01st 2014. At the same time, home for the holidays is taking on new meaning as more Americans plan to stay closer to home.”. I thank the Revdex.com for there help. I found out last year that these tires are absoluetly horrible in snow. Review: I submitted two rebate claims to this company. I have put appx 16,700 miles on said tires. Simple to order. Review: [redacted] Review: I purchased a 2015 [redacted] I purchased the vehicle from a dealer in Erie, PA. just under 6000 miles one tire blew out. From the pictures the tires will remain rejected. This seems to be an issue between the dealer and the consumer. Business Online shopping from a great selection at Automotive Store. Hankook then asked for a statement from the dealership ([redacted] stating that the tires had been rotated on a routine basis, the tires had not been overinflated, tire tread measurements, and that there was nothing mechanically wrong with the car. thanks [redacted] Review: I purchased four (80,000 mile rated) Hankook Tires on 10/31/2012 for $811.96 for the set from [redacted] On 12/31/2014 I returned to the dealer when I noticed the wear bar indicators were warn on three of the tires and the fourth was almost bald. Review: In November of 2011, I purchased a brand new 2012 Hyundai Sonata that came equipped with Hankook Optimo (H431) tires. These tires have over 40,000 miles and are at 1/2 tread( according to [redacted]. Response: With safety being a high priority, many travelers are also planning around some form of quarantine. I also have a TPMS system in my vehicle that would warn me of any low pressure Issues.Desired Settlement: I replaced ALL of the tires with their product to give them a second chance. The vehicle had Hankook Tires Optimo H725 tires. It helps to know how other people feel about their tires because it isn't always about tire construction. I still have not gotten a return e-mail from them. Response: Business Review: I bought a new Hyundai Elantra last year. Response: We have made multiple attempts to work with Hankook and today they stated, "Unfortunately with the current condition of your tires we cannot warranty them for irregular mechanical wear." Shop for summer tyres at tyres-outlet.co.uk online to benefit from some great deals. I also keep an air compressor in my car to Inflate any underinflated tires, this is also an automatic shut off compressor that shuts off at the set PSI. On November 28, 2014 I went into the dealer and had my original tires swapped out with the snow tires. tiresand wheels where installed at 85699. truck now has 126,000 . Review: [redacted] Response: Response: [redacted] can contact Hankook's technical team at [redacted]) to see what can be done. I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. They helped me get the claim started. I just want what is fair and right, I;m not trying to get free tires or pull a fast one on anybody. I care a lot for the ride noise comfort and cornering which for years Michellin never let me down. [redacted] can contact me at any time to discuss his tires. We need to reach a resolution via this medium. Mileage warranties are placed on replacement tires. After this I don't know if I will ever purchase Hankook tires again. When a tire looses air it is expected that air is added, or the spare is used to transport the tire to a local tire dealer. It came with Hankook Optimo tires already installed. I am rejecting this response because: the flat tire occurred just as soon as the pressure lowered in the tire. I replaced these tires with the same product thinking I Just got a bad batch of tires. Hankook has simply failed at acting appropriately to insure the tires were not defective. Business 50 60 70 80 90 100 110 115 120 125 130 135 140 145 150 155 160 165 170 175 180 185 190 195 200 205 215 220 225 230 235 240 245 255 265 275 285 295 305 315 325 335 345 355 I purchased these thru [redacted]. How can they that 15 thousand miles and the tires are shot and worn thin is due to normal wear and tear.Desired Settlement: Would like to have the tires replaced on the vehicle as they were defective tires. Manufactor stamp reads [redacted]. I am very unhappy with the advertised mileage and the actual mileage I received. She was going to have a technician look at them. That is 47.6% of the tire's rated mileage. Video: Direct Injection Fuel Pump Killers, 26555 Northwestern Hwy., Southfield MI 48034, Condition Critical: OTR Tire Maintenance for Best Performance, WIX Filters Names 2020 School of the Year, GM to End the Sale of Gas/Diesel Cars/SUVs by 2035, Monro Reports 13.6% Q3 Sales Decrease YoY, General Tire Expands Earthmoving Tire Lines, Marketing Superior Wheel Service Packages in 2021, Coxreels Releases New Swivel Options for 1125 Series, Top 10 Lessons from 10 Years of Selling Smart. Founded in 1941 as the Chosun Tire Company, Hankook was the first automobile tyre company in Korea. We have processed his claim and responded to him already. From these humble beginnings, Hankook established itself as a cornerstone of Korea’s industrial progress. Regards. This tire has several of Hankook's patented Kontrol Technologies. Mexico City - Cancun 117 - 448 USD Normal travel time is 2h - 6h 49min Athens - Santorini 36 - 208 USD Normal travel time is 1h 25min - 1h 30min I will then return tires to [redacted] for disposal and to make sure they do not resale them. Response: I am rejecting this response because: I have tried to contact Hankook directly again but have received no response. All (4) tires are affected by this recall. [redacted] has all Hankook contact information if he would like to have any other questions answered. Welcome to Hankook Tire Global official website. Tires with regular maintenance should last longer than what they have. Hankook tyres are fitted as original equipment by many of the world’s leading vehicle manufacturers including Porsche, Audi, BMW, Mercedes-Benz, Ford, Hyundai, Kia, Mini, Mitsibushi, Renault, Skoda, Vauxhall and Volkswagen. These tires will not be replaced at free of cost but she can contact the company at the above number to revisit her situation. I was told my submission was denied because the dealer did not put all the required tire detail on the invoice. Business I am very disappointed with these tires. Reviews and road tests of the Hankook Ic.. tyre. Hankook Tire says despite anxiety and uncertainty spurred by COVID-19, a majority of Americans still plan to travel this holiday season, according to the Hankook Tire Gauge Index. Hello Revdex.com, [redacted] has irregular mechanical wear. I did everything I should as a consumer and should receive the $100 rebate. Get the latest news in Tire Review World Tire Report. Consumer Response: On May 27, 2015 I received an email from Hankook with the subject "Submission Received". I am rejecting this response because: I had the dealership send Hankook the service records and tire rotations to show that these tires were services in timely manner. Video: Why Does the Toe Matter More Than Ever? I should be able to get another 2-3 years of service out of them. Consumer Hankook Air US - Airline Information. v. Hankook Tire Corporation et al., this was determined to be the cause of tire failure which resulted in an undisclosed settlement. Left a message last week but got no response. Listen to the latest episode on "What's Treading". The NHTSA has documented failures with this style tire to which the symptoms of mine are very similar. Response: The tires are so loud and rough I took a decibel meter and registered the interior noise level at over 70 decibels on both concrete and asphalt surfaces. Tire wear patterns can be used to determine how the tire was used. Consumer Review: [redacted] I was extremely happy about this because my last car had these tires for years and they were great and lasted a long time. Hankook tire has a mileage warranty and credit process that is agreed upon by Hankook and its dealers. All mileage is highway miles with an exception of a 1/4 mile every two weeks down rock roads. This is deceptive marketing in my opinion.Desired Settlement: I would like a check for $100 sent to me. I was then told the first pictures submitted were taken to close and a second set of pictures needed to be text messaged to Judy at Hankook. All I have received is typical corporate responses and some decision based on pictures.Juan, there are numerous reputable automotive shops local. truck is within specs of allighment " done at [redacted] . Juan B[redacted] If [redacted] would like me to physically look at his tires we can setup a pickup. As I have given them a second chance to try their product, I am giving them a second chance at making this situation right by paying for these damages and refunding the cost of the tires. Response: The Gauge revealed that daily driving is returning to more normal levels than reported in the spring, the company adds. Business Original Equipment tires do not have a mileage warranty. Anyhow, once I got the original tires home and began unloading them, I saw what appeared to be surgical type slits in the tire on the side that would have been facing the car. Continental Debuts New ExtremeContact DWS06 Plus, Changes in the TPMS Landscape Over the Past 10 Years, Nokian Tyres One Debuts, Delivers on Tiremaker’s Core Values, Hunter Releases TCX58, TCX59 Tabletop Tire Changers, Hankook Tire: Americans to Drive More During the Holidays. This tyre is highly rated for its excellent quality/price ratio. Thank you. I am VERY conscious of the pressure of my tires. Seriously cheap tyres for cars and commercial vehicles. Hankook would need proof that the reason for air loss would have been under the control of the tire manufacturer. Today is February 28th.Desired Settlement: I think Hankook should reimburse [redacted] for the instore credit and take back the Hankook tires I have on the car so I can get them replaced with a tire company that stands behind their product. Hankook entered motorsports in Europe, North America, and in Asia. Take advantage of what we have to offer. I was told by the representative (Judi H., Technical Services Administrator) to provide information including photos during phone communications and reaffirmed with an office email ([redacted]. Review: I currently have Hankook Ventus AS tires on my 2012 [redacted]. Hankook Air US travel map Explore Hankook Air US flight routes and find cheap flight tickets. Have only got the "run around" from them. Review: I had all FOUR Hankook Dynapro ATM tires from this batch replaced for tread separation. Thank you for your time.Desired Settlement: Partial reimbursement for a new tire. News: Goodyear Partners on Commercial Tire/Wheel Hub Analytics, News: Hankook Enters New Intelligent Tire Pilot Program, News: Goodyear Installs Second Dynamic Simulator, News: ALI Releases Model Year 2000-’21 Lifting Points Guide, Products: Meyle Releases ABS Sensor Kit for Targeted Replacement, Products: Autel Releases ADASCAL2 Expansion Pack, Passenger/Light Truck: Toyo Tire Debuts Open Country A/T III, Tires: Feds: Auto Repair ‘Essential’ Amid COVID-19 Outbreak, Tires: UPDATED: Tire Dealers Increase COVID-19 Precautions, Buyer Beware? Nearly three-quarters (72%) of those surveyed said they have taken a road trip since the onset of the pandemic, either out of necessity or for leisure. Am I going to have to go through this process again if I get similar wear on this set? Consumer The starting odometer reading was 43,713 miles and the ending reading was 81,827 miles. Their handling of my claim demonstrates gross negligent's. Response: Since then my tires have been wearing in the center of all four tires. We can use [redacted] again but I would recommend lets using someone else to make sure the evaluation is fair for everyone. Consumer Review: [redacted] I have to say that Hankook really went out on this tire. Hankook Tire, the Official Tire of Major League Baseball, announces that its 2020 Fall Classic Rebate will run from September 18 – October 31 and will offer savings of … I will just purchase new tires that are safe and dependable. Review: [redacted] These tires are well inside a 50,000 mile coverage zone. So, I resent the information with links to photo graphs and some supporting documents on the October 8th 2015. Hankook Air US, United States. These are so much quieter and much more responsive in steering. Please respond with your intentions. My fear is that Hankook Corporate will deny culpability and point the finger at the rebate department when the people I spoke to at the rebate department are pointing the finger at Hankook Corporate and I, once again, will continue to be stuck in the middle. If you wish, you may update it before sending it.] The company was the first auto-mobile tyre manufacturing company in Korea and now they distribute their products to over 180 countries worldwide. The tire went flat first and there are not any obvious puncher marks anywhere on the damaged tire. Review: [redacted] Business Hankook markets two versions of Vantra LT RA18 in 215/75 R16C size. The latest installment of the survey, conducted Sept. 24-27, polled 1,044 randomly selected Americans age 18+ who have a valid U.S. driver’s license. Consumer Regards, Review: The 2012 Hyundai Elantra Sedan came equipped with Hankook P214/45R17, 87 H, Optimo H426 Tires. All (4) tires are affected by this recall. Good afternoon This customer already had his rebate reward card approved & sent to his home address ($100) – please close this complaint case. Regards. Response: Regards, I have lost countless hours of my time on this now by calling everyday for the past 10 days, sitting on hold and re-telling the story. And at Tire Rack—we do, too. I know and have expressed everything that I have done during this process. “As with so much this year, it’s difficult to predict exactly how holiday travel will pan out, but our latest survey finds that the rules of the road are changing for the holidays,” said Peter Jung, SVP and COO, Hankook Tire America Corp. “More people will hit the road this year as a way to see family and friends. It is very well designed and delivers great performance. The tires in the last few months to last 2 weeks are getting a odd wear pattern. This car only has 28,700 miles on it and I had different snow tires on it for all of last winter. Review: [redacted]I am rejecting this response because: The original equipment tires have a tread wear number of 440 which is the same as tires that can be purchased from any dealer including the Hyundai dealer where the car was purchased and that means they should last as long as tires bought from any dealer. I got no where near the 80,000 miles indicated as mileage for the tires on the first set. Also find the domestic and international airports to which Hankook Air US flights operate service. Find the best tyre for your car Hankook Ic.. reviews and ratings. My tire tread is still good and I've had my vehicle for almost 4 years. I purchased (4) tires brand new from [redacted] on (10-21-14) for $684.14 total. They told me to make a claim with hankook, hankook has been contacted 3 times and they will NOT help at all with there product! I have been unable to speak to anyone from Hankook since I left the dealership.Desired Settlement: I personally feel that Hankook should back its product and replace my tires. Please just file my formal complaint against Hankook Tires. Americans are also adjusting when they travel, as three-quarters are planning to travel early to avoid typical peak travel times. Thinking this was affecting the tires. I have tried several times to let customer service try and help me with this issue. I originally purchased these tires in March of 2010. The Hankook Tire Gauge Index is a survey of Americans’ attitudes and opinions about driving. [A default letter is provided here which indicates your acceptance of the business's response. The representative (Judi H. ,Technical Services Administrator) then stated she could not print them out. Have something to share about Hankook USA Corp? We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. Service records maintained on file at [redacted] will verify that on three separate service visits that NO "mechanical failure" was found that required repair. Response: Unfortunately with the condition of the tires they would not be covered by the warranty. Hankook basically told me it was my fault for riding on the rim after it blew. While on the interstate. We require contact information … [A default letter is provided here which indicates your acceptance of the business's response. With over 3 billion miles of tyre reviews covering more than 2,500 tyres, combined with over 300 expert tyre tests from across Europe, TyreReviews is the leading source of independant tyre information in the world.. To search our tyre database you can either browse by tyre manufacturer, car model, tyre size,or by tyre type.. Latest Tyre News One is 8-ply-rated with a Load Index of 113/111 and the other is 10-ply-rated with a Load Index of 116/114. I was contacted by Juan B[redacted] who asked me to send in an estimate from a repair company which I did. It comes as original equipment on Audi, BMW, Mercedes-Benz, etc. If you bought the set of tire news, they have a 80000 mile treadwear warranty. I will accept a replacement set of Hankook Tires. Pictures are from today. The purchase ID for each tire location (Left Front, Right Front, Left Rear, Right Rear) is [redacted] showing on the Consumer Registration with a confirmation number [redacted] dated on July 09th 2014. That is why I contacted the Revdex.com. If you wish, you may update it before sending it.] Hankook Tire made NO effort to have someone other than [redacted] (servicing dealership) to inspect the "mechanical condition" of the car to eliminate it as a possible contributor to the defect and problems with the tires. Response: We offer fast delivery and 30-day returns. 2,682,595 reviews on ConsumerAffairs are verified. In the Hankook range, you’ll find robust winter tyres, superior run flat tyres, all season tyres and much more. I contacted Hydundai and they said that the tires are warrantied by Hankook. These tires are worn evenly enough to adjust. Business Based on the servicing dealer inspections, the car mechanical equipment is working as designed by [redacted] Considering the loudness of the tires and the undesirable ride, our main concern is potential tire separation. Either way, Hankook isn't willing to accept responsibility for the garbage, they've put their name on. Review: On May 26, 2015 I was enticed to purchase Hankook tires because of the $60 rebate being offered (2015 Great Catch Rebate). These hardy tires fill a vital niche in the automotive world: they approach premium quality, without the premium price tag. I contacted customer service and was told that tires that come on new cars aren't covered for mileage only defects.Desired Settlement: I would like the pro-rated mileage warranty honored so I can replace the tires without having to pay full price. Consumer shore reps cant explain this. The cupping has just started, truck is with in spec on alighment. In this article: coronavirus, Hankook Tire, market data If she'd like to speak with me she can contact me at any time to explain how tire wear is affected by different factors. In [redacted] et al. When a tire is run on low air it can cause the tire to fail because it is not being used properly. Balancing issues are still there.If I was not properly taking care of the tires there would be documatation on [redacted] paperwork leaving a paper trail of not taking care or properly maintaing my tires, there is not.. The tire specifications are as follows: 225 45 R18 95V. I got 38,114 miles from an 80,000 mile rated tire. Response: To stay safe, they’re modifying plans to beat the traffic and allow time to quarantine. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, Hankook found that while 93% of millennials have already taken a road trip this year, the majority of boomers (54%) and the Silent Generation (70%) said that they are not comfortable traveling long distance, no matter the form of transportation. Regards, My servicing dealer is [redacted] and they have conducted all my maintenance. This customer’s submission was reapproved for ($60) – please close this complaint case. Since these tires do have a tread wear number and the tire life is no wear near that number they appear in my estimation to be in violation of the Federal standard that the 440 represents. The very next day I took them to get aligned at [redacted]. The service manager instructed me to bring the tires back and upon inspection, explained to me that the tires were dry-rotted. Consumer I was in contact with [redacted]. After a few days of not hearing anything I called Judy at Hankook and she requested a third set of tire tread measurements which I obtained from [redacted] When I called Judy to discuss she told me that they would warranty one tire but wouldn't do anything with the other three tires even though they are all wearing in the centers which [redacted], and [redacted] verified. About Hankook Air US, the airlines company based in United States.Find the IATA Code, ICAO code and call sign of Hankook Air US. [A default letter is provided here which indicates your acceptance of the business's response. Consumer We have been in contact with Barry to resolve his specific issue. This occurred on October 25, 2015 at approximately 7:30 pm. I think that with a little effort on your part we can come to a conclusion.~[redacted] Irregular wear is not covered by any warranty. The 2021 Chevrolet Trailblazer will ship with Hankook all-season tires on all trim levels, with Activ models receiving rugged Hankook AT2 off-road tires. The complaining person can call [redacted] at any time for clarification. Response: When I send dot numbers to hankook and return tires to [redacted] I will send letters with case #s to NJ Revdex.com and the [redacted] Revdex.com. Response: Cheap Hankook Tyres are available to order online for a range of vehicles including cars, vans, 4x4s and SUVs. Find Your PCR/SUV/VAN Tyres. The rubber on these tires was bad from the beginning and should never been sold to a consumer Please complete all mandatory fields. Assuming Hankook tire would stand behind their product I put four new Hankook tires on the vehicle. I am the one who has made an investment into figuring this out. These tires are marketed as "Ultra High" or "Maximum" performance summer tires with a Z … I note that they are not trying to deny responsibility because the tires were in some way mis-maintained or mistreated. I talked to ** at Hankook and he said that they were not going to cover the warranty on the tires as they were either roadside hazard or normal wear and tear. Business I didn't manufacture them and I didn't choose them as a tire supplier; they just happened to come along with the vehicle I purchased. I Had two of them replaced in April of 2013 (the separation on the two tires were so bad that they would not let me leave the shop with them. Over the course of the past 9 months I have had the vehicle serviced 3 times. They are irregularly worn on the inside of the tire. I personally drove to the dealer to obtain the required tire detail and emailed this information along with the another invoice and a copy of the email that said Submission Approved. While one-in-four (26%) will stay home for the holidays, up from 9% prior to the onset of COVID-19, overall Americans are feeling more confident about getting behind the wheel, Hankook says. This is considered damage caused out of the control of the manufacturer, thus it is not covered. The latest installment of the survey, conducted Sept. 24-27, polled 1,044 randomly selected Americans age 18+ who have a valid U.S. driver’s license. 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Sent to verify it was my fault for riding on the damaged tire a great selection at automotive Store set... To, increase visibility and credibility of your quality and service team in U.S.... Rotated the tires or call the dealer did not come close to making up the difference exception a. Tire would stand behind their product is typical corporate responses and some supporting on...