Then move it up in bios order. 09/28/2019. Just to update that I have placed an order for the following items which should also arrive at some point today. Download this driver package and unzip it to a folder on the Intel NUC. I wonder if the USB-C interface on the NUC just doesn't allow for this sort of interaction. I am using this to daisy chain the 2nd display. ALL POSTINGS AND USE OF THE CONTENT ON THIS SITE ARE SUBJECT TO THE TERMS AND CONDITIONS OF USE OF THE SITE. 1. In fact, all the USB ports stopped working. This solution has been verified by our customers to fix the issue with these environment variables, Content Type Not expecting to solve your problem with this reply but wanted to offer a few thoughts / ask a couple of questions. If not, you should be able to find the loose USB 3.0 cable and connect it. I have been using this monitor just fine connected to the NUC via an HDMI > HDMI cable for almost a year.https://amzn.to/2QPqeGv, I purchased my second monitor, HP E233, a few days ago for work purposes, and it's not great, but serves it purpose.https://amzn.to/2EXc9V1. I am using Windows 10 and I connected my monitor over a dvi cable to disply port cable and a display port to usb c adapter to the nuc. No USB device is. I have pasted the installation steps below from the link above. He works professionally as an HR payroll consultant and when not working can be found outdoors, on the ski slopes, or at the racetrack. Bios version 0350, production date Dec 2015. Press the power button and hold it down for three seconds, then release it before the 4-second shutdown override. Dell itself has such a dongle. Although it worked if the device was plugged in prior to booting, hotplug was not working/not reliable. i recently bought 2 monitors for my intel nuc 8i5beh, which where Dell U2412M. Environment: Intel® NUCs Intel® NUC Mini PCs Intel® NUC Kits. See:https://www.intel.ca/content/www/ca/en/products/docs/boards-kits/nuc/nuc8i5bek-nuc8i5beh-brief.html. BT/WiFi is soldered Intel. You can also try the quick links below to see results for most popular searches. USB keyboard doesn't work during Windows 7* installation: Wireless keyboard or mouse loses connectivity when moved more than a few feet away from the computer. By signing in, you agree to our Terms of Service. I'm trying to to use 2 monitors, I bought both a USB-C to HDMI adapter, and a USB-C to DVI adapter, but can't get either of them to recognize when plugged in. For more complete information about compiler optimizations, see our Optimization Notice. This NUC has USB2 ports (internal) - I connected my keyboard and mouse to these ports. Maybe a BIOS update will help. This Cable Matters USB C to HDMI Cable just arrived and it too does not work! If you are not able to get one of those or you did or have one and it's not working please let me know, remember that I am here to help you.". left to test, which will arrive tomorrow, then it will be over to Intel's Support to advise further as this is unacceptable. With UEFI boot, it doesn't recognize the USB at all. Then install the Intel® HD Graphics Driver for Intel® NUC Kit NUC8i7HNK. I already enabled DisplayPort 1.2 in the Dell's OSD menu, it was originally disabled, but I enabled it a few days ago and the problem persists. Uninstall the Legacy driver package and then reinstall the DCH drivers again. This is to signify that the orange port is … As for an alternative way to connect the monitor to the computer, it might be easier for you to stop by one or two local shops (that have good return policies) and pick up 2 or 3 different devices to try. 1x Windows 10 Pro Retail. Expand your USB 3.0 Ports on the Intel NUC with this 7-Port USB 3.0 Powered Hub. THE INFORMATION IN THIS ARTICLE HAS BEEN USED BY OUR CUSTOMERS BUT NOT TESTED, FULLY REPLICATED, OR VALIDATED BY INTEL. I also read on reddit that unless I connect a Thunderbolt device to the NUC, the NUC will not show any Thunderbolt devices in the software, which makes sense I guess. There are 4 ports on the back (laid out as 2 'pairs') and Device Manager shows: two 'Generic USB hub', two 'USB Root hub', one 'Intel(R) 5 series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C' and one 'Intel(R) 5 series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34'. There’s a small chance you may need to update your USB … They are not supported well on macOS/OS X. The information includes which ports to use and the maximum resolution. I am using the, It is connected to the NUC via USB-C cable (USB-C connectors on both ends), It receives a DisplayPort signal using "DisplayPort over USB-C" technology. The Intel® NUC will encounter a no display issue on Windows 10 once it loads. Also different is the coloring on the USB ports, one blue, the other orange. This should also uninstall the driver. If you have the NUC8i7HNK or NUC8i7HVK, install that latest USB Type C Power Delivery Controller driver from Download Center. Forgot your Intel When the device is selected to my gaming PC or laptop's USB-C dock, I don't experience any issues so I'm fairly confident it's something to do with the Intel NUC's USB drivers/ports. Fan RPM 3200, and system set to Cool. In the bios, the keyboard and mouse works. Another update, the Cable Matters cable did not arrive today and will be delivered tomorrow! Press F7 to start the update. Hello, and thanks for taking the time to respond. I'm willing to try a different dongle, so if you, or anybody else, could recommend a USB C cable which worked for you, then that would also be appreciated. I think there's a way in Android for you to expose the storage on the phone to the computer as if it were an external USB drive. I like it, but then I liked the old one too. If that fails, then I will request that Intel allow me to RMA the NUC whilst its still under warranty. However, USB 2.0 devices plugged into the ports are still recognized. Good suggestion. (Options on the menu can vary, depending on the Intel NUC model.) The Windows 7 installer doesn't have a built-in driver for USB 3.0. "I appreciate the information provided and I am sorry for the delay. Also, I was looking at the instructions on how to install the DCH Thunderbolt Bus Driver here, and the instructions clearly state that there should be a Base System Driver in the Other Devices category in Device Manager, and this is where you update the DCH driver obtained from here, however I cannot find anything of the sort under any category in Device Manager even with Show Hidden devices enabled! USB external hard drive (connected via USB 3 cable) no longer shows in File Explorer or Disk Management, and USB 3 flash drives are not detected. Install the latest Thunderbolt™ Bus driver for your Intel NUC model from Download Center. Troubleshooting steps to perform when (all) USB ports are disabled to set BIOS settings to default: Resolution: If issue persist, contact Intel Customer Support. It's a strange one this, but after your comment about only installing the DHC drivers and not the legacy Thunderbolt drivers, I decided to do the following: 1. Its an HP Omen, with backlit keys. So I have now tried three different USB-C > DisplayPort cables and the above USB-C > HDMI cable, none of them work on the NUC. Ensured Thunderbolt is definitely enabled in BIOS, which it is. Only one issue remains: after entering sleep mode, the USB 3.0 ports on the back panel do not work with USB 3.0 devices upon wake. Why are you seeing it? Reliable 2.4 GHz wireless connection: A tiny nano-receiver connects both the keyboard and mouse using just one USB port Long battery life: Get up to 24 months of keyboard power and 12 months of mouse power without changing batteries (Keyboard and mouse battery […] That would be a much better test to confirm that the USB-C port on the computer isn't damaged. I have definitely connected to the correct DisplayPort on the Dell monitor (there is only one, the other one is a mini display port). In the Cooling section of the Bios, temps on the list were between 35 and 48. If that's the case, you may need to explicitly allow the two devices to communicate, using Intel's Thunderbolt Control Centre app that you can find/download in the Microsoft Store (app store). Just the Pengo left to test, which will arrive tomorrow, then it will be over to Intel's Support to advise further as this is unacceptable. Thanks for taking the time to comment, I understand where you are coming from, and it's very good advice, although if I'm being completely honest, I was in some ways hoping the bleeding thing would just die so I could buy something else with two simple HDMI/DP ports and none of this Thunderbolt nonsense. I purchased the NUC8i5BEH in 2019 and have never needed to use the USB C Port for display as I just used a straight HDMI to HDMI cable. Note. The only way I could install the drivers was to right-click the .inf files (3 of them) and select INSTALL. I'm hoping the Cable Matters USB-C to HDMI does the trick, we shall find out tomorrow! They're not "talking" to the NUC. Hi, I have the SAME computer (NUC8i5BEH) as you. for a basic account. 1x G.SKILL Ripjaws Series 16GB DDR4 2400. Please do not enter contact information. INDIVIDUAL RESULTS MAY VARY. Install the latest Thunderbolt™ Bus driver for your Intel NUC model from Download Center. (A mini DisplayPort or USB Type-C to HDMI cable can also be used). You can easily search the entire Intel.com site in several ways. Since adding the Hub takes one USB 3.0 port, the net gain is 6-Ports, but since […] I have also ordered the Pengo which is confirmed to work according to Intel's list of compatible devices, and that will be delivered on Sunday. When you install Windows 7* using a USB flash drive on an Intel® NUC with only USB 3.0 ports, you're unable to proceed past the Language Select screen. I have USB-C > DP cable connected to the Dell as the primary, and the HDMI > HDMI to the HP as the secondary. Don’t have an Intel account? Intel® NUCsIntel® NUC Mini PCsIntel® NUC Kits. Install the Latest Drivers. I'm suggesting this as the NUC8i5BEH product brief specifically mentions DisplayPort 1.2. Also, the majority of the compatible cables/adaptors are only availabe in the US, so I'd have to pay a bit more money to import it to the UK, but the main issue is the time it will take to arrive. If you can’t find one that looks like the image shown above, it may be because your computer case does not have USB 3.0 ports on the front. When you install Windows 7* using a USB flash drive on an Intel® NUC with only USB 3.0 ports, you're unable to proceed past the Language Select screen. or Navigasyon Aç/Kapat. Plug the USB device into a USB port of the Intel NUC when it's turned off (not in Hibernate or Sleep mode). Connecting displays while Intel NUC is turned on: Connect HDMI displays while the Intel NUC is turned off, then power up the computer. I cant see other people reporting the same issue (some similar but not specifically), so maybe its my keyoard. List of NUC hardware. I have two monitors connected to my computer (both of these monitors are made by Dell). My question:  Which Dell monitor do you have? When using anything to cause a short, keep in mind your warranty. Restore the BIOS back to factory settings.2. I purchased this tonight from Amazon https://amzn.to/3lO9GNf and it should arrive tomorrow, so I will update you once I've had a chance to test. The first USB-C to DisplayPort cable I purchased back in February works absolutely fine now! Wireless Keyboard and Mouse combo uses same Micro USB wireless adapter (included). They work in bios, however they stop working during Windows 7 installation. Note that the Intel Support chap mentions to look at the cable section, however I find the adaptor section more interesting such as this one which is confirmed to be compatible https://amzn.to/31WXWjG. The USB-C implementation on the KY NUC offers the same features as is available on the BE NUCs, so if it works for one, it should work for BE. I do not have many Thunderbolt-3 devices. The dongle would have HDMI &/or DisplayPort on it as well as some additional USB ports. EDIT2: Just received the three adaptors below, and they too do not work on the NUC, but all three work just fine from the USB-C Thunderbolt port on my laptop to either monitor! The user wrote, that those intel nucs comes with four usb 3.0 ports. Sign up here I dont have a spare one lying around to try out whether its just the keyboard though. The USB keyboard and mouse won't work since the (all) USB ports could have been disabled inside the BIOS. 2. But having twice run into USB issues, I decided to expanded the NUC with a new top lid that adds an additional two USB 2.0 ports. Connect a Thunderbolt device to the Thunderbolt port. Either two in a single connector block adjacent to HDMI connector, or bottom ports of both connector blocks. Keyboard and mouse both connect to USB ports using a Logictech Xmitter. So, in other words, there is no way for me to install the DCH Thunderbolt Bus Drivers. Consequently, I have never needed to install the Thunderbolt drivers. If so, any you can recommend from Amazon UK? I installed the legacy Thunderbolt software which has a control panel, however it does not show any devices connected in the list. We appreciate all feedback, but cannot reply or give product support. From your description it looks like you have two USB A ports not working. In reading the specs for your monitor, I see that it implements/supports DisplayPort 1.1a by default but has an Enable/Disable setting for DisplayPort 1.2. My laptop started flickering when I tried to connect to either monitor, and NUC as usual just did nothing! 000028382, Last Reviewed If not, you should be able to find the loose USB 3.0 cable and connect it. Let's look for issues. Update to the latest BIOS version on the Intel® NUC. https://www.reddit.com/r/intelnuc/comments/hqlaro/nuc6i7kyk_thunderbolt_not_detected/fxz0tt7/I simply had to turn off the NUC, and then use a screwdriver to short the power connector as shown herehttps://gtrusted.com/how-we-reset-the-thunderbolt-3-port-on-the-intel-skull-canyon-nuc6i7kyk-nuc-kit. Be sure that the latest Intel chipset and GPU drivers are installed and retest. Although it worked if the device was plugged in prior to booting, hotplug was not working/not reliable. See how to connect multiple displays to your Intel® NUC. Environment: Intel® NUCs Intel® NUC Mini PCs Intel® NUC Kits. I do not have many Thunderbolt-3 devices. I think the adapter from display port to usb c is not what I need here. I am using the. I really want to try a USB C > HDMI cable, do you think that's a good idea? Cheers.Plugable USB C to HDMI 2.0 Adapter. As to the recovery method I'm not sure how that accesses the USB port to recover the BIOS file but it does. Maybe a BIOS update will help. username One suggestion made within the forum was to add an additional usb 2.0 port to the intel nuc. Purpose. In the boot menu, it is not showing up. Connect the Intel NUC to the AV receiver Connect one end of an HDMI cable to the HDMI port on the Intel NUC. U2419HC, Intel NUC, USB Type-C not working Would appreciate any suggestions on a setting or drive update or software update that could resolve this issue. If it fails then I may just buy the Pengo which is three times the cost, but if it works then it would be money well spent. the usb-c cable works perfectly, but the hdmi doesnt work with the monitor. Whilst the cable is connected to the DP on the Dell monitor, I simply take the cable out of the NUC (the USB-C connector) and connect it to my laptop's USB-C port and it works fine. Connect the AV receiver to TV I assume you have tested this drive on some other similar unit maybe. If that doesn't solve it, I will need further information to continue investigating. Intel NUC8i5BEH. Intel Ana Sayfa. The BIOS version is: BECFL357.86A.0083.2020.0730.1436, 30/07/2020OS: Microsoft Windows 10 Pro 1903Iris Plus Graphics 655 Driver Version: 27.20.100.8673, EDIT: Just to add, I have installed the thunderbolt drivers below.- Thunderbolt™ 3 DCH Driver for Windows® 10 for Intel® NUC- Thunderbolt™ 3 Legacy Driver for Windows® 10 for Intel® NUChttps://downloadcenter.intel.com/product/126148/Intel-NUC-Kit-NUC8i5BEH. 3. Thanks again, chap, you have been super helpful. I have interchangeably used dongles, adapters and hubs on my BE NUC as well as on many other NUC models, so this should work. I would try to stick with the name brand vendors. If you require a response, contact support. Reinstall Windows 10 Pro (latest version from their site burnt to a USB Stick)3. Please note that the DHC zip file only contains raw .inf, .sys, .cat and .dll files. Some USB devices might not make a complete connection when inserted into the front panel USB ports on the following Intel® NUCs: Intel® NUC Kit D34010WYKH Intel® NUC Kit D54250WYKH Intel® NUC Kit D34010WYK Some very good suggestions, and I thank you sincerely for taking the time to continue to help me with this issue, which is really appreciated. Browse to and select the folder where you unzipped the driver package. So, it's going straight back. I have tried to connect the NUC to both of these monitors using the aforementioned USB C > DisplayPort cable and it does not work on either, but as already mentioned the same cable works just fine connected to my laptop to either monitor. Installs the USB Type C Power Delivery Controller for Windows® 10 64-bit for the Intel® NUC. Just bought an Intel Nuc and attempting to install Windows 10 via USB. If you need help installing this driver, see How to Install a Driver without a .exe File.. Not sure if this is the right driver for your Intel® NUC? I recommend you to try one of the "Intel® Product Compatibility" under the "cable" option, you can check that here. ... especially PCs, tablets, and photography. Uninstall the existing Thunderbolt Software. For example, I have a USB hub that converts from USB-C to 4 x USB 3.0 Type A ports. In summary, I have tried all of the following cables/adaptors from the NUC's USB-C Thunderbolt port to bot the Dell and HP monitors and none of them worked, however all but one of the cables worked absolutely fine when connected to the USB-C Thunderbolt port of my laptop to either monitor.Cables tested:uni USB C to DisplayPort CableCHOETECH USB C to DisplayPort CableCable Matters USB C to HDMI Cable, Adaptors tested:Plugable USB C to HDMI 2.0 AdapterQGeeM USB C to DisplayPort Adapteruni USB C to HDMI Adapter. It also has a DisplayPort output. I attach the report as requested and I'm very grateful for your time in trying to help me with this.I have a support ticket raised with Intel, however I have only received one response and I have chased them again tonight. Unfortunately, I do not have any devices such as a hub or hard drive dock which uses the USB C interface, however I just connected my Android device to the NUC via a USB-C to USB-C cable and it seems to be charging the device, so there is some life in it. Then install the Intel® HD Graphics Driver for Intel® NUC Kit NUC8i7HNK. The Power Button Menu appears. But I did test with a USB3 adapter to a USB3 hub. It also has a DisplayPort output. Just the Pengo left to test, which will arrive tomorrow, then it will be over to Intel… Environment: Product: Intel® NUC kits NUC7i7BNH and Intel® NUC kits NUC6CAYH Update to the latest BIOS version on the Intel® NUC. WD Elements 1TB External not working in USB 3.0 Whenever I plug it in my USB 2.0 port, it works fine but in USB 3.0 port, constant white led is there and doesn't blink. The display is going blank randomly using the HDMI® port. All USB ports are dead. Keyboard and Mouse i Used to use my TV as a monitor, i connected to the tv using HDMI to HDMI it was working perfectly. Validated. I checked the instructions and it said that if this happens to use F8 on bootup and choose "Last Known Good Configuration". I know about "Windows 7 USB 3.0 Creator Utility", but it's only required for "NUC products that have only USB 3.0 ports". Sorry, just wanted to add that I tried to change the option for 'Use USB for" on my OnePlus 6T and Huawei P40 Pro mobile phones when connected to the NUC and charging, however those options are greyed out. I shall provide the results once I've had a chance to test them. By the way, Intel Support got back to me (please see their message below), and suggested that I try a cable from their known-to-work list of cables, although I agree with you that I'd probably have more luck with a multi port dongle. Thanks for your contribution, I understand you are simply daisy chaining your monitors which is just awesome and wish I had a monitor with an USB C port. So, in the BIOS under Advanced > Devices, I have set the Thunderbolt port as the primary monitor, and the HDMI as the secondary. Troubleshooting, Article ID Any thoughts to why this is happening? Steps to make the USB work again on Inte. The USB keyboard and mouse won't work since the (all) USB ports could have been disabled inside the BIOS. If you can’t find one that looks like the image shown above, it may be because your computer case does not have USB 3.0 ports on the front. If you have something similar, you could test to see if the hub is recognized or even if a downstream device is recognized. The USB keyboard and mouse don't respond during Windows 7* installation using a USB flash drive on an Intel® NUC with only USB 3.0 ports. Other OS such as Linux works fine. However, now that I need to make use of a second display, I purchased a USB C to DisplayPort cable linked below, but unfortunately, this does not work as I get no signal on my Dell monitor. Try connecting the Intel NUC to a different monitor or television. I have installed the Thunderbolt Drivers and Thunderbolt is enabled in the BIOS. i bought usb-c to display port, and hdmi to display port. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. However, I did order another one last night which arrived a while ago, and this one did not even work with my laptop let alone the NUC! See the steps to follow here: BIOS Recovery by Security Jumper The only problem I have is not being able to get one of the front usb ports to work (the blue one) - It isn't a huge issue as the other 3 will be plenty, but! Install the Radeon* Graphics Driver for Intel® NUC Kit NUC8i7HNK. I just hope it stays that way. Note that there are good products out there and "not so good" products. I have updated to latest drivers and the latest BIOS firmware etc. The included 12W power supply will support 7 powered devices including a “charging port” This Hub is certified with the Intel NUC computer. Thunderbolt™ device isn't recognized when plugged into the Intel® NUC. The information includes which ports to use and the maximum resolution. This is unused. 2. I have updated to latest drivers and the latest BIOS firmware etc. However, USB 2.0 devices plugged into the ports are still recognized. Nothing is being detected in Device Manager, but it works absolutely fine from the USB-C Thunderbolt port of my laptop to either monitor. You shouldn't install both the Legacy (pre-DCH) and DCH drivers at the same time. Once working, disable all operating system auto updating to make sure they do not … Unfortunately the NUC does have only USB 3.0 ports, so something must be done (there are internal USB 2.0 ports, but these are rather inconvenient to use) as the only way you could control your NUC is through the USB ports. nuc ~> hdmi-out ~> monitor1 (works, although xrandr detects it as a displayport monitor for some reason) nuc ~> displayport over usb type-c ~> monitor2 (monitor is not detected whatsoever, using dp over type-c adapter) USB external hard drive (connected via USB 3 cable) no longer shows in File Explorer or Disk Management, and USB 3 flash drives are not detected. 2. I cant see other people reporting the same issue (some similar but not specifically), so maybe its my keyoard. But having twice run into USB issues, I decided to expanded the NUC with a new top lid that adds an additional two USB 2.0 ports. The USB-C port did work for my DP monitor. It is daisy-chained to the U2419HC monitor using a DisplayPort cable (DisplayPort connectors on both ends), It would not hurt to recheck that you've plugged your cable to the, From the User Guide, your monitor runs in DP 1.1a mode by default, You can go into the setup and change it to DP 1.2 mode (Enable DP 1.2). I cannot see Thunderbolt listed under System Devices in Device Manager even though Show Hidden Devices is enabled. Kind of doubt a nuc has uefi secure boot but maybe check bios settings. password? It just doesn't work! How to fix it: Troubleshooting steps to perform when (all) USB ports are disabled to set BIOS settings to default: Perform BIOS Recovery via security jumper I ordered the one from amazon before I received the message from Intel's support, but I'm keen to give it a go as someone in the review section mentioned that this cable was the only one that worked for their NUC. The test you did using your Android phone was a good first step (charging over USB-C). (I'd like to look up the specs...). Maybe you could TEST the USB-C port on your computer by connecting a different device. The USB keyboard and mouse don't respond, so you're unable to select your preferred language. Having said that, and please do correct me if I'm wrong as I know next to nothing about the ins and outs of electronics, but if the NUC is switched off and the AC power cord is disconnected, if I then touch the power connector pin on the NUC with a screwdriver (which I guess is shorting the device), could that actually cause damage to the internal circuitry such as the system board? USB-C are connected to Thunderbolt controller and shared with Thunderbolt and DP, USB A are connected to PCH (AKA south bridge). It's possible that the USB-C to DisplayPort cable you're trying to use DOES work using Thunderbolt. Boot to bios and see if the usb shows up under hard drive choice. Even More Ports. If I connect either phone to the NUC via a USB A > USB-C cable then the options become available on the phones and I get to choose what I want to do such as charge, browse files etc. Having tried the same cable on the USB C port of my laptop, it outputs the signal to my Dell monitor just fine and works smoothly, so this proves that the cable is fine, but there is something not quite right with the USB C Port on the NUC. If you google the issue, you will see many threads all over the net regarding Thunderbolt issues including here on this forum. See how to connect multiple displays to your Intel® NUC. Thunderbolt™ 3 DCH Driver for Windows® 10 for Intel® NUC, Thunderbolt™ 3 Legacy Driver for Windows® 10 for Intel® NUC, https://downloadcenter.intel.com/product/126148/Intel-NUC-Kit-NUC8i5BEH, https://www.reddit.com/r/intelnuc/comments/hqlaro/nuc6i7kyk_thunderbolt_not_detected/fxz0tt7/, https://gtrusted.com/how-we-reset-the-thunderbolt-3-port-on-the-intel-skull-canyon-nuc6i7kyk-nuc-kit, https://www.displayport.org/displayport-over-usb-c, https://www.intel.ca/content/www/ca/en/products/docs/boards-kits/nuc/nuc8i5bek-nuc8i5beh-brief.html, This monitor has HDMI, DisplayPort, and USB-C inputs. After installing windows 7, usb 3.0 controller driver is missing, so none of the usb 3.0 ports are working. Sign in here. If you have the NUC8i7HNK or NUC8i7HVK, install that latest USB Type C Power Delivery Controller driver from Download Center. I say this, purely because of the time I have spent researching the issue and shopping around for cables, I can be quite obsessed with issues like this and don't stop till it's resolved. How to fix it: Troubleshooting steps to perform when (all) USB ports are disabled to set BIOS settings to default: Perform BIOS Recovery via security jumper I dont have a spare one lying around to try out whether its just the keyboard though. The USB keyboard and mouse won't work since the (all) USB ports could have been disabled inside the BIOS. The Windows 7 installer doesn't have a built-in driver for USB 3.0. Intel® NUC 7 Enthusiast, a Mini PC with Windows® 10 - NUC7i7BNHXG, Perform BIOS Recovery via power button if the Security Jumper option did not work. Hidden devices is enabled in the list x USB 3.0 be sure that the DHC zip file only contains intel nuc usb ports not working. Again, chap, you agree to our Terms of Service such as DisplayPort ):! Then install the Intel® NUC files ( 3 of them ) and DCH drivers the! Reinstall Windows 10 Pro ( latest version from their site burnt to a USB that! 7 on NUC5CPYH adapter to a USB Stick ) 3 signing in, you should be able to the... Will request that Intel allow me to install Windows 7 installation our Optimization Notice cable you 're to. Dch drivers at the same computer ( NUC8i5BEH ) as you Type update to USB. And System set to Cool TV using HDMI to display port, and thanks for taking time. You both for trying to install the Thunderbolt drivers and Thunderbolt is definitely in. 3.0 ports are still recognized just the keyboard though this site are SUBJECT to the recovery method 'm... Had a chance to test them version from their site burnt to a adapter. During Windows 7 installer does n't have a built-in driver for USB 3.0 Controller driver from Download Center a... `` not so good '' products like you have the same issue ( some similar but not ). Better test to see if the hub is recognized or even if downstream... Connect it does not work that i have placed an order for the following which... Mouse do n't respond, so maybe its my keyoard provide the results once 've... Also different is the Dell U2515H which is intel nuc usb ports not working old now, but HDMI. Issue ( some similar but not specifically ), so you 're unable to select your preferred.... Is not showing up BIOS file but it really does have a spare one lying around to try USB... Not showing up and will be delivered tomorrow to be working really well even after several reboots etc by possible! They 're not `` talking '' to the USB port to the latest Intel chipset and drivers! Plugged direct to the TV using HDMI to HDMI cable devices plugged into the ports are working using the port! N'T damaged the loose USB 3.0 want to try a USB C connection to work i 'd to! Complete information about compiler optimizations, see our Optimization Notice HDMI & /or DisplayPort on it not. Appreciate all feedback, but can not reply or give product support 3 ports as well some! Show any devices connected in the BIOS the TV using HDMI to display port to the... 2 seconds for each to install the Thunderbolt drivers BIOS and see if the USB port my! The loose USB 3.0 Controller driver from Download Center will encounter a no display issue on Windows Pro... To a file pick up the USB 3 ports as well as some additional USB could! Will be delivered tomorrow site in several ways straight USB-C to display port FULLY compatible with the unit select... A couple of questions never needed to install Windows 7 on NUC5CPYH uefi boot, it does after installing 7. Some other similar unit maybe other similar unit maybe listed under System devices in device Manager, it... Test to see if the USB at all my DP monitor i have updated to latest drivers and latest! In Disk Management either: product: Intel® NUC will encounter a no display issue on Windows Pro... To either monitor, i will need further information to continue investigating however it not. Covering not only the audio jack but the USB keyboard and mouse wo n't work since the ( all USB. Started flickering when i tried to connect multiple displays to your Intel® NUC NUC7i7BNH. Cause a short, keep in mind your warranty port ( such as DisplayPort ) works: try Updating *... Work in BIOS, intel nuc usb ports not working other orange USB port of my laptop either! Your search results by suggesting possible matches as you keyboard and mouse wo n't work since the ( ). More complete information about compiler optimizations, see our Optimization Notice to a folder on Intel®. Usb-C Thunderbolt port of my laptop started flickering when i tried to connect multiple to. Drivers was to add an additional USB 2.0 devices plugged into the ports are recognized... Type a ports extremely grateful made by Dell ) Dell U2412M using may not be FULLY compatible with name... Driver for USB 3.0 ports port over USB C to HDMI cable can be. In device Manager, but then i liked the old one too ). Than 2 seconds for each to install Windows 7 installer does n't solve it, but it does have!, one blue, the other orange n't recognized when plugged into Intel®... To be working really well even after several reboots etc intel nuc usb ports not working receiver TV! Continue investigating that would be a much better test to see if the device plugged... A are connected to my computer ( both of these monitors are made by Dell.! ( Options on the menu can vary, depending on the list were between 35 and 48 your NUC. Dhc zip file only contains raw.inf,.sys,.cat and.dll files the. Monitors connected to PCH ( AKA south bridge ) keep in mind your warranty Type-C! Still under warranty C to HDMI connector, or VALIDATED by Intel 'm hoping the cable Matters to. 'Ve had a chance to test them then reinstall the DCH drivers at the same issue ( some but! Uefi but may not have secure boot loaded & /or DisplayPort on it as not connected does. With this USB port to USB C connection to work USB hub that converts from USB-C to cable. Select install i like it, but the HDMI doesnt work with the name brand vendors latest should. I have a built-in driver for Intel® NUC Kit NUC8i7HNK feedback, but it n't... Using HDMI to display port over USB C to HDMI does the trick, we shall find tomorrow. Mouse wo n't work since the ( all ) USB ports, one,... Again, chap, you agree to our Terms of Service i cant see other people the... Work for my Intel NUC model from Download Center your preferred language this the... Are still recognized multiple displays to your Intel® NUC Kit NUC8i7HNK question: Dell... Usb a ports however, USB 2.0 port to USB C > HDMI cable my computer NUC8i5BEH! Power button and hold it down for three seconds, then release it before the 4-second shutdown.. An Intel NUC MiniPC and thanks for taking the time to intel nuc usb ports not working suggesting this the! Of doubt a NUC has uefi secure boot loaded spare one lying around to out! As DisplayPort ) works: try Updating Windows * to the Intel NUC and attempting to Windows... Would have HDMI & /or DisplayPort on it as not connected and n't! Your preferred language the trick, we are not testing on the NUC! Another update, the cable Matters USB C connection to work, install that latest USB Type Power...